Tag Archives: Service

Once you know the process, replacing the webbing on your TRUBLUE iQ or iQ+ Auto Belay is quick and easy. TRUBLUE iQ webbing is field replaceable, meaning that you do not have to wait until your next annual service appointment to change out the webbing. You can do it yourself! The process does not ...

Head Rush devices are the most reliable products on the market — our eddy current magnetic braking technology means there are no contacting parts used in braking to wear out or fail. This reliability doesn't mean we slack on our safety checks though, and annual service is a part of our commitment ...

All Head Rush Technologies’ zip line rider trolleys and redirection pulleys are built for maximum durability and minimal maintenance, and regular inspection is a critical step to ensure users get the maximum benefit of these products. This white paper is meant to supplement the user manuals for ...

With the increase in COVID-19 across the globe, it's important to know it affects everybody, every business, and every product in a different way. Our products are used in high touch environments and we've received a handful of questions about how to clean/disinfect our products, specifically ...

Sometimes really simple things can make a really big difference in the end results.  That's the case with Head Rush devices and device orientation.  Properly mounting your device, with the correct orientation, can make a big difference in the overall experience for your participants.  It can ...

We're giving you the inside scoop on what happens to your device when it's sent in for annual service along with some helpful tips to help speed up the process.What is annual service and what happens to my device?Service is an annual process to make sure that your device is operating properly and ...

Harness on. Shoes on. Tied in. Ready to climb! Almost! you're ready to go, but what about your belayer? Are they ready? We don't forget to check our belay partner when getting ready for a climb, and similarly, we require annual checks on our TRUBLUE auto belay devices. The TRUBLUE is a climber's ...

Extending the life of your unit's webbing is important for maximizing the return on investment of your Head Rush Devices. There are several common mistakes that you might be making yourself, which are decreasing the life span of your unit's webbing. If you're falling into one of these traps then ...